OEMs vs Local Vendors: Whose Better To Use For Repairs?

Where Can I Find a Qualified Vendor if an Emergency Arises?

In the event of a mechanical emergency, promptly finding a qualified vendor to handle the repair is essential to getting production schedules back on track in a reasonable amount of time. While original equipment manufacturers (OEM) may be able to get the part needed, independent facilities can offer quality solutions in a fraction of the time and frequently at a reduced rate. 

There are many reliable industrial equipment repair services that specialize in customer and emergency services that can provide excellent assistance and warranties on their parts. When looking for a qualified vendor in an emergency, keep an eye out for highly-rated businesses that offer warrantied parts and services in your area. Many dependable companies offer nationwide services and can accommodate emergency repair no matter the location. Other valuable resources are local hydraulic repair shops and teams offering construction equipment repair.

How Can I Quickly get Heavy Equipment Fixed in a Pinch?

Defective heavy machinery can not only slow down production schedules but halt it altogether. When equipment breaks down in the middle of a job, a quick response is vital to move projects forward.

Without a backup machine, time is of the essence, and a local or mobile service may be a time-saving option to handle equipment repairs. Not only will an independent repair shop avoid the maintenance fees associated with an OEM, but will target breakdown causes faster with repairs done on-site by locally employed technicians. 

Independent service shops can offer faster labor, lower prices, and increased access to reliable replacement parts. If using the OEM, specialty parts may need to be tracked down and will likely be hard to find within a short timeframe. Independent shops can speed up the repair process by offering a warehouse of options in quality parts and components in stock instead of shipping pieces from an equipment manufacturer. With a customized fit to each machine, a locally sourced replacement part efficiently gets equipment back up and operating!

What Type of Experience Does my Vendor Have Working on Construction Equipment?

Working with heavy machinery requires a high level of expertise that skilled workers are trained to handle. Ensuring that a vendor has the required knowledge to provide equipment repairs is essential for both worksite safety and mechanical longevity.

Many industrial equipment repair businesses have impressive reputations that champion safety, efficiency, and most importantly propriety while repairing heavy machinery. When deciding on a local industrial equipment repair service, be sure to consider the reviews and reputation of the provider to avoid any unnecessary headaches. 

Is it Worth Using a 3rd-Party Vendor Over the OEM?

So, who is more reliable when immediate assistance is needed: a 3rd party vendor, or the original equipment manufacturer? 

While OEM repair options may seem like a reliable option for sudden breakdowns, taking this route may significantly increase the time equipment spends in the shop. When emergencies arise, and a quick repair is needed in a short time frame, an independent facility will likely have the skilled labor and the quality parts to offer the best solution to put heavy equipment back to work.